How long does an order take?
Our standard lead time is 3 -5 business days from the time the artwork is approved.
What kind of logo do I need?
We accept all logos in vector file: either .AI or .EPS.
We also accept .jpg, .pdf, .png for sublimation orders.
Can I pick it up in Store?
Yes, we are open to the public to pick up at our San Diego location – free of charge.
Can you ship my order?
Yes, there is a flat $20 fee for ground shipping for up to 50lbs anywhere within the US. All orders above that will be provided a custom quote for shipping.
Can I pay a rush fee to pick up my order today?
Yes, our rush fee is $50 flat or 50% of the invoice total – whichever is greater. We offer same day, next day service with this fee.
Can I get a proof before I pay?
We allow as many revisions as needed during our proofing stage, free of charge. So if there are changes you’d like to make or ideas about your design
you were hoping for beforehand, please feel free to request them.
What size plates are available?
options are any size within 24″ wide x 12″ long and there is more freedom with the cut design or shape.
What if I don't see what I want on your website?
send that to us and ask. We will do our best to provide options for you to meet your event’s needs.